What level of fitness do i need to attend a class?
All our classes are suitable for every level of fitness. Complete beginners welcome. Ourclasses help to stretch, strengthen and melt tension. We are all about balance. We understand that on some days you will want to sweat (a lot!) and others slow it down with a Yin class.
Our classes are great to stretch, strengthen and build your upper body, core and lower body in
a low impact range of movement. Your best is always good enough at this studio. Remember it is not about being good at something. It is about being good to yourself.
How old do I need to be to attend classes?
For all classes, the minimum age is 14 years; if you’re under 16, you will need to come along with a parent or guardian. A guardian signature is required on your contract.
Can I take class if I’m pregnant?
Please first discuss the suitability of practising Yoga, Pilates, Yin and Barre classes with your health care practitioner and only practice if recommended to do so. Please note that practising is at your own risk, and it is your responsibility to practice the modifications with caution.
You may practice Yoga, Pilates, Yin and Barre classes when pregnant. However, we recommend only
continuing to practice class styles that you have been consistently attending at Soul Tiger Studio or a similar studio for a minimum of 3-6 months.
If you wish to practice while pregnant, please email us to discuss the recommended pregnancy
modifications before attending a class.
We do not recommend practicing Yin Yoga during your first trimester months post-pregnancy.
What if I have an injury?
Yes, but we’d recommend you get the OK from your doctor before class. If you are unsure, ask a member of the team for advice and support before your class, so we can help adjust or guide your movements.
What do I do if I injure myself?
Please let the teacher know straight away if it is during class or in the general studio area. We have a number of staff with their first aid certificates. There are also first aid boxes located at reception. If there is an emergency please call 000
How do I give feedback?
We welcome your feedback and we want to hear about ways we can assist you with any concerns you may have. If you have a complaint, please speak to Mel in studio or firstname.lastname@example.org
It is my first visit to the studio, where do I go?
Soul Tiger studio is located at 3/11 Vuko place in Wariewood. Once you enter the business park, drive to the end of the driveway and turn left, there is a door to the entrance to walk upstairs to level 1. (Where right next to the McDonalds Drive Through on the other side of the fence)
Once inside the studio, please kick off your shoes, place them at the entrance and continue upstairs. Please introduce yourself at reception, we’ll show you around the studio and introduce you to the teacher. Please notify the teacher if you are a beginner, intermediate or advanced across the Yoga, Pilates, Yin or Barre class styles.
Do I need to bring my own towel & mat?
Yes. You’ll need your own towel, you can bring your own or we rent fresh towels $3 at the front desk. Post pandemic we no longer rent mats, so please bring your own mat or you can purchase them at reception.
Are all your classes heated?
No, only 26x Yoga and HIIT Hot Pilates classes are heated. The Barre and Yin Yoga classes are not. The HIIT Hot Pilates classes are heated up to 34 degrees, and our 26x Yoga goes up to 43 degrees.
How is your studio ventilated?
You can breathe easy knowing our sophisticated ventilation system provides a constant airflow
and automatically replenishes C0 levels with fresh air. Our studio breathes with you. You can read more about it here
Do you have lockers?
We lock the studio front door when the class begins, so you can feel comfortable with leaving personal belongings inside the studio during class. We also have some lockers where you can store your stuff during class. These are free of charge.
What do I do if I hear a fire alarm?
Don’t panic. Our fully trained team will tell you what to do and guide you to safety. If the alarm stops after a short time, it was simply a false alarm or a test.
How do i book a class?
We have two options available for you.
1) Simply download the Soul Tiger App from the Apple App store to search and book a class.
2) Locate the schedule here to book a class via the Soul Tiger Website.
Late Notice & No Show Policy
The Late Cancel and No Show Policy applies to ALL in-studio classes. You have up until three hours before class to cancel your booking. Any cancellations made after the three-hour mark will be considered a late cancel. If you do not cancel your booking and do not attend, you will be considered a no show.
Clients with unlimited memberships will be charged the following fees for each late cancel or no show.
1) late cancel fee $15, no show fee $20.
2) Clients with a casual pass or class pack will lose one class for each late cancel and no show.
3) Cancellation fees are applied 48 hours after class.
4) Cancellations must be made on the app or website and cannot be made via phone or email.
5) By booking online, you are agreeing to the Late Cancel and No Show Policy
Why do we have this cancellation and no show policy in place?
Although we would prefer not to implement this policy, it is essential. Our experience shows that when we don’t have the policy in place, members cancel out of class late, not allowing sufficient time for other members to book in. This results in members missing out on attending
the classes that they love.
Is everyone in the class going to be fitter than me?
Best thing about our studio is that you can go at your own pace. Everyone is on their own
journey. The most important thing is that we also have a very supportive community of people, and our classes are fun, inclusive and full of positive energy. Everyone is there to hit their personal goals and have fun while doing it?
How do i become a member?
Simply sign up here using the registration form via Mindbody. Once you create the account, you can then start to book a class.
Where do i purchase a membership?
All the information to Soul Tiger Studio pricing can be found on our website and can be purchased online here, via our Soul Tiger App or in studio.
We have a range of options available depending on how you want to join and pay. The three main options are:
1) Intro Pass: $35 Unlimited Classes for two weeks.
2) Upfront Payment: Unlimited Membership or 10 or 50 Class Packs.
3) Direct Debit from your selected account, note this can be weekly, fortnightly or monthly.
Please see here for more details on pricing
Do you offer student concessions?
Student concession discounts are available. Please speak to the team for more information.
Do auto-pay memberships have a minimum term?
There is no minimum commitment period. The term of the weekly membership commences when you purchase the membership or another date as agreed by Soul Tiger Studio.
Weekly Memberships continue until you advise Soul Tiger Studio via email to cancel the membership. Seven days notice is required to process cancellations.
To cancel your membership, please contact us via email email@example.com
Can I suspend my membership if I’m going away?
Weekly auto-pay and 12-month memberships can be suspended for a minimum of one week and a
maximum of eight weeks per calendar year. Six-month memberships can be suspended for a minimum of one week and a maximum of four weeks.
To suspend, please contact us via email: firstname.lastname@example.org
Please allow 7 hours to process membership suspensions. Unfortunately, we do not offer suspensions on intro memberships.